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Allentown, PA Bethlehem, PA

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Allen Audiology · Allentown & Bethlehem, PA

No Surprises Act

Last updated: April 2026

Your Rights Under the No Surprises Act

The No Surprises Act (effective January 1, 2022) protects patients from unexpected medical bills. Under this federal law, you have the right to receive a Good Faith Estimate explaining how much your medical care will cost before you receive services.

What Is a Good Faith Estimate?

Under the law, healthcare providers need to give patients who don't have insurance or who are not using insurance an estimate of the bill for medical items and services. This is called a Good Faith Estimate.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like hearing evaluations, hearing aid devices, fitting appointments, and follow-up visits.
  • You can ask your healthcare provider for a Good Faith Estimate before you schedule an item or service.

What Happens If My Bill Is Higher Than Expected?

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

If you're using insurance: Insurance plans don't always pay the full amount they initially estimate, which can leave you with a higher patient balance than expected. If your bill from Allen Audiology is different from what you anticipated, please call our office at (610) 439-1196. We will review your bill with you, explain the charges, and discuss payment options.

How Allen Audiology Complies

At Allen Audiology, we are committed to billing transparency. Before your appointment, we will:

  • Answer questions about your expected costs — call (610) 439-1196 and we will direct you accordingly
  • Provide a written Good Faith Estimate to uninsured or self-pay patients upon request or before scheduled services
  • Discuss all costs associated with hearing aids, including the fitting, programming, trial period, and ongoing service
  • Answer any questions you have about pricing, insurance coverage, or financing options

Contact Us

If you have questions about the No Surprises Act, Good Faith Estimates, or your bill from Allen Audiology, please contact us:

  • By phone: (610) 439-1196
  • By email: [email protected]
  • Main office: 101 N. Cedar Crest Blvd, Allentown, PA 18104
  • Satellite office: 2045 Westgate Drive, Ste 300, Bethlehem, PA 18017

Life Sounds Better With Clear Hearing

How can we help you hear better today? Call us to get started.